“I was the subject of a change of energy supplier following a canvassing even though I had not signed anything. What should I do?”
Many shoppers complain concerning the aggressive canvassing of sure energy suppliers, accompanied by kind of fraudulent practices.
Despite extreme fines imposed on some (ENI, Engie, Iberdrola, and so on.), these aggressive canvassing continues.
The finish of the regulated gasoline tariff which is able to oblige subscribers to this tariff to select a supplier on the free tariff earlier than June 2023 will contribute to rising these canvassing as a result of, as a supplier at this tariff, Engie (beneath the Gas regulated tariff model) is obliged to present, with the settlement of its subscribers, their contact particulars to any gasoline supplier who requests them.
Do not agree
We advise you not to give your consent. Normally, for a change of supplier following canvassing to be efficient, you should have signed a contract, acquired from the brand new supplier the overall circumstances of sale and costs, all accompanied by a bulletin permitting you to train your proper of withdrawal inside the regulatory interval of 14 days.
It is just on the finish of this era that the change of supplier will be efficient, except, when signing the contract, you’ve gotten explicitly waived this era.
You will obtain a closing bill out of your previous supplier inside one month. If you have not signed something, you aren’t dedicated to the brand new supplier.
Send him a letter asking him to cancel the contract that you’ve got by no means signed and speak to your previous supplier to return to your previous contract …. or take the chance to select a brand new one after consulting our comparator d energy or that of the Energy Mediator.
If the supplier at fault sends you an bill for the consumption interval during which he provided you, you usually have to pay it however you may, no less than initially, refuse to pay it within the absence of a contract.