Each week, the UFC solutions one in all your questions. This week: how to buy a repairable product?
On the mannequin of the power label, info on the repairability {of electrical} and digital merchandise will likely be given by a be aware: the repairability index.
The first affected are smartphones, laptops, televisions, front-loading washing machines and garden mowers (battery or corded, robotic) which should show this be aware since January 1, 2021. Other merchandise will likely be affected. later.
A be aware that have to be clearly seen
This ranking or index have to be clearly seen to the shopper. In retailer, the measurement of the show of this be aware have to be as giant as the worth on the shelf. On service provider websites, the be aware have to be subsequent to the worth. The colour of the ranking varies from brilliant purple (very low repairability, rated 1.5 / 10) to darkish inexperienced (very excessive repairability, rated 9.5 / 10).
Five standards
This ranking is predicated on 5 standards: the documentation supplied by the producer, the suitability of the product for disassembly, the availability of spare elements, the relationship between the worth of the costliest spare half and the worth of the authentic product and a final criterion, particular to the class of the product involved.
Thus, the index takes into consideration, for smartphones, laptops and televisions, info and assist relating to software program updates.
More sturdy units
The function of establishing such a standardized show relating to this info is to create a virtuous circle. There is proof that buyers are prepared to pay extra to redeem much less usually.
This info would thus make it doable to naturally orient demand in direction of the most sturdy units (as a result of they are often repaired) and to encourage producers to put such merchandise on the market. It might additionally permit shoppers to assist themselves, helped by the many tutorials out there on the web.
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