Without a department in the division, the company of the Federal Union of Consumers (UFC) -Que Choose d’Alès offers with disputes in Lozère.
It is among the references when it comes to defending a number of people in the occasion of a dispute with a firm. However, the Federal Union of Consumers (UFC) – What to Choose has no antenna (or company), situated in the Lozère division.
Disputes coated in the northern third sector of the Gard additionally
However, that doesn’t stop him from intervening with the Lozériens. For a number of years now, André Moulin has been the president of the native affiliation UFC-Que Choisir d’Alès. And its department covers disputes between customers and companies in the northern third sector of the Gard, but additionally all through Lozère.
And that, all of the inhabitants of the division don’t essentially understand it. “We have a person, located in Pont-de-Montvert, in the Cévennes, who acts as a link between our Gard branch and the Lozère department“, affirms the president of the affiliation which counts greater than 700 members.
The presence of this relay is subsequently the affirmation that it’s potential, for all Lozériens, to contact the Gard workplace for a potential dispute.
Moreover, its missions are easy: defend people from companies. In different phrases, “we will first try to understand the dispute and who are the parties involved. We will then advise and assist consumers with the business with which the dispute is taking place. Obviously, we are not lawyers. We intervene on request and we base ourselves on the consumer code“, specifies André Moulin.
And if solely a dozen instances dealt with concern Lozère (600 in Gard in 2020), “this does not mean that disputes never take place. “Also, to contact the volunteers of the affiliation, three options exist: by cellphone, by electronic mail and instantly on the web site.
The president additionally reminds that a permanence is operational for making appointments.