The shopper affiliation and its President need a extra lasting answer to scale back the digital divide and a clear dedication from the State.
“Real excellent news or electoral measure?” The Hin addition to covering part of the cost of access to satellite, 4G or fixed 5G THD introduced at the starting of the 12 months by the Prime Minister didn’t appeal theUFC-What to choose, which requires a stable plan and commitments. In a publish, the president of the affiliation, Alain Bazot certainly questions on a measure deemed provisional and retorts with the promotion of a right to quality internet, enshrined in regulation.
As a reminder, from 1 April, households that don’t but have entry to optical fiber will profit from a subsidy to entry another Very High Speed answer, the quantity of which has been elevated: €300 for very high-speed internet gives and it’ll go up to €600 topic to means testing. If this measure can please the French who can entry it, the shopper affiliation needs to go additional.
Alain Bazot remembers certainly that ” there isn’t a assure that each one victims of the digital divide can all profit from this assist“, since it is necessary to live in areas where ISPs offer “Digital Cohesion” gives. If France should permit entry to fiber optics for all in 2025 through the France Very High Speed Plan, nothing ensures, in accordance to him, that each one French folks will really be linked by this deadline.
“Testimonies from local UFC-Que Choisir associations show that when a dwelling is said to be “connectable”, there isn’t a assure that it may be simply “connected”. Concretely, if the fiber is offered in the village or the metropolis, its deployment to the shopper’s residence (at the latter’s request) is just not all the time ensured as quickly as potential, and the set up is typically so sloppy by the technicians, that the quality of the internet is just not there” he signifies. A widely known downside that has already been criticized by many gamers, together with in particular the President of Arcep.
A transparent dedication and monetary compensation if the end result is just not convincing
“Rather than a financial gesture for a temporary solution, our association promotes an enforceable right to a quality internet” asserts the shopper affiliation. It thus proposes that public authorities make a dedication to customers “in the law, to provide them with effective access to very high quality broadband“instead of setting judged goals”non-binding community deployment“. A proposal echoing specifically the grievance made at the finish of its first cell community quality barometer revealed at the starting of the 12 months, the place the affiliation took advantage of the state to force the operators to guarantee “a minimal quality of service permitting the use of cell Internet in good situations, wherever cell protection is supposedly assured“.
More concretely, a minimal move threshold would then be set, with the risk for customers to declare compensation if the efficiency of their operator falls in need of the regulation. An answer already talked about by seven MEPs in a proposal for constitutional law at the end of last year. Alain Bazot additionally affirms his need to carry this request to the candidates for the presidential election of 2022.