Grudge has been brewing for a number of months now amongst customers of Leetchi’s on-line prize swimming pools. Denounced as early as last June by 60 million consumers, delays in disbursement of collected funds are piling up. It is now the flip of the UFC-Que Choisir to sound the alarm bell: the affiliation has simply introduced in a press launch Friday, December 11 that it has lodged a complaint against the web site. “Leetchi boasts of guaranteeing a fast and efficient service in order to collect money from different people, claiming on several occasions that the payment of the jackpots to the beneficiary is made within 48 hours”, denounces the UFC- What to decide on. But “thousands of consumers” have really suffered “delays in releasing funds of several months”.
Of course, “an extended payment period may exceptionally occur within the framework of a reinforced examination of the file in the case of the fight against fraud, provided for by the regulations, but the exception is becoming the principle“, regrets the affiliation. The UFC-Que Choisir signifies having despatched unsuccessful formal notices to Leetchi, and made” fruitless attempts at dialogue “. She ended up deciding to” file a complaint for deceptive commercial practices today with the Public Prosecutor of Paris. “Consumers who’ve suffered late payment from Leetchi are invited to withdraw a mannequin complaint on the affiliation’s web site.
Created in 2009, Leetchi is a French firm, a subsidiary of Crédit Mutuel Arkea. It claims to be the European chief in the web pot with 12 million customers. Already questioned final June, she admitted to having been overwhelmed: greater than 10,000 funds linked to the coronavirus pandemic had been created in the spring, together with 70% of solidarity swimming pools, against 25% often. The common supervisor, Alix Poulet, defended herself on the time of these delays by explaining that she wished to verify the right vacation spot of the funds. But the deadlines have been, nonetheless in response to her, “in the process of returning to normal”. Almost six months later, Leetchi’s issues don’t appear to be resolved.