Before collaborating in the final meeting of the departmental affiliation – which has 800 members – this Saturday, June 26, in Chartres, the nationwide president, Alain Bazot, 62, spoke of the motion of his affiliation for the protection of customers .
Why did you become involved in this affiliation?
I am 18 years outdated. I used to be going to check regulation and develop into a college trainer. I attended a assembly and found the relevance of their overview, which opens folks’s eyes. I am in a vision of counter-power.
What is the rationale to your presence in Eure-et-Loir?
Since deconfinement, this is my first participation in our 140 associations in France. The Eurelian crew is dynamic. It revives strongly and the group renews itself. I really feel a new breath, with the approaching opening of a department in Châteaudun. This group additionally makes use of our on-line litigation website, making it doable to cope with issues and develop its company goal, to advertise a sober and accountable shopper society. We should enlighten and educate the buyer, even younger folks. Partnerships will probably be cast with works councils.
What are your present considerations?
Our fights give attention to proximity, citizen mobilization and points of meals, waste, sustainable consumption, water high quality… We have simply launched reverse auctions on vitality. We have already gathered 300,000 customers. They will probably be canvassed by one of the 9 gasoline candidates who may have gained the public sale. They may have a person low cost, between 13 and 20%. We are those who impose the acquisition contract and the specs on the distributor.
Do you will have different sizzling matters?
Public transport. After a research, we questioned the candidates for the regional elections on their necessities on high quality, punctuality, adaptation of schedules, opening of traces… And penalties. But they’re cautious about a bonus-penalty, a stress. I feel we want a carrot or an financial stick, for the nice of the customers.
“Things are being put in place against this plunder of our private life”
Do you deal with a lot of disputes?
Around 100,000 per yr, on numerous themes, such because the renovation bonus, Internet operators with questionable practices, e-commerce which typically provides bogus reductions, banks that refuse to reimburse their prospects who’re victims of bank card fraud , and so on.
Consumers complain about phone canvassing.
Files are bought. There will not be sufficient protections for our knowledge. Operators know all the things about us and goal our areas of curiosity, instrumentalize our habits and our tastes. It’s unbelievable. But issues are going down towards this plundering of our privateness, of which related objects are a half.
Your month-to-month journal is a good communication medium.
The affiliation was created in 1951. And the journal in 1961. It is our financial lung. The journal is costly for us, however we’re impartial. We do not have promoting. We print 500,000 copies. We have insolent financial well being. Our web site is partially paid and we have now 200,000 subscribers. What prices us probably the most are the checks, however we have now shared with different associations around the globe. This month, the checks value us € 500,000.