Nintendo – UFC-Que Choisir launches an alert at European level against the failure of the Joy-Con Drift – News

Hardware information Nintendo – UFC-Que Choisir launches an alert at European level against the failure of the Joy-Con Drift

On September 22, 2020, the UFC-Que Choisir affiliation lodged a criticism against Nintendo France for deliberate obsolescence with the intention to level the finger at the Joy-Con Drift, a failure that impacts most of the small controllers of the Japanese large’s hybrid console. Today, the combat against Nintendo continues, and the group is becoming a member of forces this time with the European Bureau of Consumers’ Unions (BEUC) to make clear this story.

The story begins in November 2019, when the UFC-Que Choisir decides to talk as much as assist customers by denouncing specifically the unreliability of the Joy-Con, the controllers of the Nintendo Switch (the latter, for no motive in any respect, mechanically transfer your character or cursor in menus). A speech that allowed gamers to have their controllers repaired, underneath guarantee or not, with Nintendo, free of cost. But for UFC-Que Choisir, this method accepted by Nintendo at the starting of 2020 will not be sufficient and decides to redouble efforts to denounce and particularly to display the far too recurring dysfunction of Joy-Con.

The consolidated outcomes of these requires testimonials weren’t lengthy in coming, since almost 25,000 European customers confirmed having encountered this similar failure, the well-known “Joy-Con Drift”. To the shock of customers, the controllers have, generally, suffered this malfunction after barely 1 yr of use (for about 60% of customers questioned, and even lower than 6 months for 25%)!

Last December subsequently, a brand new name for testimonies was launched by the members of BEUC (a grouping of a number of European shopper associations) with the intention to give ever extra weight to the criticism filed by UFC-Que Choisir. Today, UFC-Que Choisir and BEUC subsequently launched an exterior alert to the European Commission and the National Consumer Protection Authorities for misleading, aggressive and unfair business practices.

This exterior alert goals to launch a European and nationwide investigation into the Joy-Con Drift and {that a} “binding and common decision be taken by the consumer protection authorities concerned, in particular those to require Nintendo to remedy the premature failures of these controllers, to repair defective controllers free of charge and to inform consumers about the limited lifespan of controllers. “

Finally, UFC-Que Choisir as soon as once more invitations customers dealing with the Joy-Con Drift to request free restore of their gear. For extra info, we propose you consult with doc made accessible by the affiliation.

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