On the event of World Water Day, final Monday, Eau de Nîmes Métropole (EDNM) signed an agreement with the native department of UFC-Que Choisir.
This agreement should particularly make it attainable to supply recommendation to customers. on actions and methods that save water or detect attainable anomalies (leaks), or assist implement options for customers in troublesome conditions, together with monetary difficulties.
For the delegatee assigned by the Agglomeration to handle consuming water and collective sanitation, EDNM, it’s thus a query of constructing accessible to the affiliation of shoppers, a system of trade and decision of disputes, of dealing with complaints and disputes that might be transmitted by the AL UFC-Que Choisir Nîmes and make themselves accessible, if mandatory, for a biannual assembly.
TheUFC-What to Choose is an impartial nationwide non-profit affiliation, whose mission is to tell, advise and defend shopper residents, the local office (AL) of Nîmes has 2,187 members, practically 40 volunteers and handles round 17,000 complaints per yr.