SFR, condemned by the Departmental Directorate for the Protection of Populations of Paris (DDPP) to broadcast on the house web page of its website a authorized publication, discovered the trick in order that nobody sees it. No prejudice for the patron, besides a lack of data on a sanction which speaks volumes concerning the operator's practices.
Difficult to acquire the small print of the case, the DDPP Paris (Departmental Directorate for the Protection of the Populations of Paris), as typical, was discreet and did not reply to our request. However, we lately discovered that the administration had investigated SFR's practices, famous numerous breaches and violations, and ordered the operator to publish a message on the house web page of its sfr.fr website geared toward informing shoppers of information.
This observe is frequent, and is commonly the topic of dangerous religion on the a part of convicted firms, Google, for example, has already shown itself in this area. Here, in essence, SFR has used a misleading business observe by presenting its business assure as a suggestion which is restricted to it, whereas this the truth is covers rights offered for by the legal guarantee of conformity.
Technological sleight of hand
But now, SFR has discovered a trick to make this publication virtually invisible to Internet customers. By default, the positioning's house web page seems to be fairly regular, with no specific show. Navigate, as typical, to the underside of the web page to view the content material, you'll fully escape the message. In truth, you must scroll up the web page for the message to look, however no Internet person scrolls up when he's already on the prime of a website's web page! Especially because the show is barely triggered if the Internet person makes use of the wheel of his mouse, the web page stays unmoved by scrolling upwards utilizing the directional arrows on the keyboard …
Is this observe authorized? Obviously, based on SFR, sure. ” IWe were asked to place this banner at the top of our homepage and we complied to this request “, stoically defined to us François Raineteau, of the press relations service. The operator explains that the house web page “Was already constituted before the receipt of this injunction” and that it has not made the required technical modifications.
Still, this manner of doing issues is punishable. The function of a publication, the truth is, is exactly its visibility, right here conditioned on a manipulation … that nobody does. “It would be up to the DDPP to invoke non-compliance with the injunction, or more precisely the misuse of the purpose of the injunction”, decrypts the authorized director of UFC-Que Choisir, Raphaël Bartlomé. The administration would have each curiosity in defending its credibility and guaranteeing that buyers are effectively knowledgeable.